Cookie Policy

This Cookie Policy explains how Hangr Private Limited ("Hangr", "we", "us", "our") uses cookies and similar tracking technologies on our websites at hangrsolutions.com and hangr.tech.

1. What Is a Cookie?

A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognise your browser, remember your preferences, and collect information about how you interact with the site.

Cookies are safe — they cannot run programs or deliver viruses to your device. Session cookies expire when you close your browser. Persistent cookies remain on your device until they expire or you delete them manually.

2. Why We Use Cookies

We use cookies to:

Ensure our websites and Platform function correctly and securely.
Remember your preferences and login state across sessions.
Understand how visitors use our websites so we can improve them.
Measure the effectiveness of our marketing.
Provide aggregated viewer engagement analytics to merchants.

3. Categories of Cookies We Use

Strictly Necessary

These cookies are essential for our websites to function. They enable core features such as session management, security, and access to authenticated areas of the Platform. You cannot opt out of these without affecting how the site works.

Performance and Functionality

These cookies improve how our websites and Platform work. They allow us to remember your settings and preferences between visits. Without them, certain features may not function correctly.

Analytics

We use analytics cookies to understand how visitors interact with our websites. We use Google Analytics 4 (GA4) for this purpose. Data collected is anonymised and does not identify individual visitors.

You can opt out of Google Analytics by visiting: tools.google.com/dlpage/gaoptout

3D Viewer Analytics

When End Users interact with 3D product viewers on merchant storefronts powered by Hangr, we collect anonymised interaction data (e.g., viewer loads, rotation events, session duration). This data is aggregated and linked to a merchant and product identifier — never to an individual End User. It is used to provide merchants with engagement reporting and to improve our Services.

Marketing

We may use marketing cookies to understand how visitors arrive at our websites and to measure campaign effectiveness. These cookies are only placed with your consent and may be withdrawn at any time via the cookie settings in the footer of our website.

Third-Party Cookies

Some cookies on our websites are placed by third-party services we use, such as payment processors and analytics providers. We do not control these cookies. Please refer to each provider's own privacy and cookie policy for details.

4. Cookie Categories Summary

Category	Purpose	Consent Required?
Strictly Necessary	Core site functionality and security	No
Performance & Functionality	Preferences, login state, dashboard settings	No
Analytics	Website usage analysis via GA4 (anonymised)	Yes
3D Viewer Analytics	Aggregated merchant engagement reporting	No (anonymised, no individual tracking)
Marketing	Campaign effectiveness measurement	Yes
Third-Party	Set by external service providers	Varies

5. Your Cookie Choices

Cookie Banner

On your first visit to our websites, you will be presented with a cookie consent banner. You may accept all cookies, accept only strictly necessary cookies, or manage your preferences by category. You can update your preferences at any time via the cookie settings link in the website footer.

Browser Settings

You can also control cookies through your browser settings:

Google Chrome: chrome://settings/cookies
Mozilla Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Microsoft Edge: Settings > Privacy, search, and services

Disabling strictly necessary cookies may prevent parts of our websites from working correctly.

Opt-Out Tools

Google Analytics: tools.google.com/dlpage/gaoptout
Your Online Choices (EU/UK): youronlinechoices.eu

6. Do Not Track

Some browsers include a 'Do Not Track' (DNT) signal. Our websites do not currently respond to DNT signals as there is no consistent industry standard. We rely on our cookie consent mechanism to honour your preferences.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be published on this page. Where changes are material, we will provide notice via email or the Platform.